Cancellation
Policy
At Moor Dental & Implant Clinic, we aim to provide quality dental care to our patients on schedule and to use clinical time effectively. To achieve this we have an appointment cancellation policy.
Moor Dental & Implant Clinic Notice
Our cancellation policy asks for at least 24 hours notice if you are unable to attend your appointment. Cancellations should be made by telephone on 01364 652850
There is a fee for dental appointments that are missed or cancelled with less than 24 hours notice based on the length of the appointment.
It is our aim to telephone or write to patients after a missed appointment to understand the reason for non-attendance and to inform them about any fee or decision about their dental care.
Late Cancellation Fees
Less than 24 Hours Notice
Late cancellations and missed appointments will incur a cancellation fee. This will be charged at £1 per minute for the length of the appointment.